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    Optical Disk Drive (ODD) RMA Request

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    In the comment section please provide the following information:
    • Model Number (include suffix characters)
    • Manufacturing Date
    • Serial Number
    • Reason for Return / Failure Symptom
    • Any additional information that would help us repeat the failure.
         (Be advised that you are responsible for freight, insurance and handling for any out of warranty, abused, or unauthorized returns.)
    Alternatively you can include this information in an Excel spreadsheet or a Word document.  Below you can upload and attach the file to this request.
    This form is not valid unless a RMA # is issued by an authorized BigByte employee.  Please note it will be a system generated response.
Submit
If you prefer to download the form and email or fax the request to us please feel free to download the form below:
rma_iw_request_form.pdf
File Size: 66 kb
File Type: pdf
Download File

rma_ow_request_form.pdf
File Size: 66 kb
File Type: pdf
Download File

BigByte Corp.
47430 Seabridge Drive Fremont, CA 94538 
800-536-6425 
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